Frequently asked questions
Shipping ROCK’N Vodka
1) You must be 21 years of age or older to purchase alcoholic beverages. The purchase of alcohol by persons under the age of 21 is prohibited by law. By ordering through this website you are verifying to us that you are 21 years of age or older.
2) A signature will be required upon delivery from a person over the age of 21. ID will be required. If no adult is available to sign for the package, the package will not be delivered and the carrier will leave a door tag notifying you that a delivery was attempted.
3) After three attempts, the package will be returned. For this reason, we strongly recommend having the order shipped to a business address. Packages are sent in plain corrugated cardboard and do not list the nature of the contents.
4) Any order that is refused or returned after three attempts to deliver shall be refunded for the amount of the product only. The shipping charges will not be refunded and a re-stocking fee may apply.
5) If you require any changes to the name or address of your order please ensure you Contact Us before your order has been shipped. Once your order has been shipped any changes may not be possible and may incur an additional fee.
6) Unfortunately we cannot ship to PO Boxes, FPO/ APO addresses or freight forwarding services however if you wish to purchase any products from Lovescotch you may do so by providing an alternative shipping address other than a PO Box, FPO or APO.